Real Trust, Real Results

For over 20 years, the Reina Trust Building Institute has been the pioneering thought leader in measuring, creating and restoring trust. Our strength lies in our proven ability to combine a rigorous, research-based foundation with a compassionate approach that recognizes the human aspect of trust. We offer the most comprehensive solutions to make building and rebuilding trust simple, practical and cost-effective for organizations of all kinds and of all sizes.

Why is trust important? All business is based on relationships …and effective relationships are based on trust. When you work with Reina Trust, you are investing in trust as a real business asset that is concrete and measurable. Behaviors to improve and sustain trust become clear and easy to implement. You will develop Trust Building® as a crucial competitive advantage that delivers high performance and sustainable business results.

Reina in the News

“Rebuilding Trust at Work” - By Jenniffer Weigel. Chicago Tribune
Over 90 percent of betrayals that occur within the workplace are minor and unintentional- little things such as snapping at a co-worker, breaking engagements, or withholding information from employees. Yet these little things can become major issues and wreck havoc on relationships within the workplace if left alone and ignored. (more)

Rebuilding Trust in the Workplace Wins Axiom Silver Book Award

Rebuilding Trust in the Workplace was recently named the 2011 Axiom Silver Book Award Winner for Business Ethics. This is Dennis and Michelle Reina’s second award-winning book. Their first book, Trust and Betrayal in the Workplace, won the 2008 Axiom Bronze Medal Business Book Award in Communication Skills/Networking and the 2007 Nautilus Silver Medal Business Book Award in Working Relationships.

“Once burned, twice shy? You can learn to trust on job again” - By Anita Bruzzese. USA Today
The Reinas shed light on a common problem faced by the majority of today’s workforce – the depletion of trust among employees due to the change in economy. Many employees have experienced a loss of trust in their employer due to layoffs, downsizing, and mergers. The Reinas discuss how to cope with these changes to increase trust. (more)

"Restoring Trust in the Workplace" - By Laura Raines. The Atlanta Journal-Constitution
Michelle and Dennis Reina discuss how major and minor betrayals brought about by the recent economic downturn can significantly impact employee morale and decrease organizational productivity. (more)

Trust Across America Lists Dennis and Michelle Reina among the "Top 100 Thought Leaders" for 2010
Trust Across America has listed Dennis and Michelle Reina among their Top 100 Thought Leaders in Trustworthy Business Behavior for 2010. Joining the Reinas on this list are the CEOs of the Ten Most Trustworthy Public Companies as well as management gurus such as Jim Collins, Rosabeth M. Kanter, Warren Bennis, Jim Kouzes and Barry Posner. Dennis Reina says he and Michelle are “excited and honored by the acknowledgement because it represents an opportunity to raise the overall awareness of trust as the basis for business and personal success.” (more)

Imaging Executive Podcast featuring Dr. Michelle Reina - "Rebuilding Lost Trust in the Workplace"
Trust plays a critical role in employees’ job satisfaction. Almost half of all workers who plan on searching for a new job cite a loss of trust in their employer as the reason, according to a recent Deloitte survey. In this podcast, Dr. Michelle Reina describes how trust can be lost, and what can be done to rebuild it. Click here to listen to the podcast.

"Career Watch Q & A: Dennis and Michelle Reina" - By Jamie Eckle. Computer World Magazine
The Reinas discuss how the recession has damaged trust between employers and workers. (more)

Reina Trust Building Institute Serves Its First Client in South Africa
Reina Trust Building Institute has expanded the international reach of its services. In the coming months, it will be working with the South African branch of an energy company based in Sydney, Australia. This opportunity marks the first time the Reina Trust Building Institute has worked on the African continent.

"Why Does Trust Matter?" - ASTD Webinar, February 3, 2011
Learn how to successfully overcome betrayals and broken trust within your workplace. Click here to view a recent webinar presentation by Dennis and Michelle Reina that focuses on applying their Seven Steps for Healing® process to rebuild broken trust.

Reina Trust Building Institute Launches Trust Building at Work Newsletter
The Reina Trust Building Institute has launched its e-newsletter, Trust Building® at Work. The newsletter provides articles, tips, tools and resources that help readers tackle everyday trust issues within the workplace. Click here to read the current edition of Trust Building® at Work and join the Trust Building® Community.

Make Trust Building® Your Competitive Advantage!


Rebuilding Trust in the Workplace

Seven Steps to Renew Confidence, Commitment, and Energy

2011 Axiom Silver Business Book Award Winner in Business Ethics

The only book that provides a step-by-step guide for rebuilding trust at work, and the first to give equal weight to what to do when you have hurt others.

Trust will be built, and trust will be broken. Broken trust is simply the natural outcome of people interacting with one another. What’s extraordinary is a commitment to rebuilding trust. This book offers a proven, compassionate seven-step process to heal pain, renew relationships, and get back in the flow at work.

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Trust and Betrayal in the Workplace

Building Effective Relationships in Your Organization

Trust makes organizations work. This groundbreaking, business best-selling book is all about trust—the power when it exists, and the problems when it doesn’t. It gives voice to the pain everyone feels when trust is lost. Here is the first practical guide that gives you the tools to build trust, improve performance, and boost bottom-line results.

Based on 20 years of research and experience with organizations around the world, this book provides a simple and comprehensive approach to building trust that delivers real results. Dennis and Michelle Reina outline the three kinds of trust and introduce a common language to discuss trust constructively. They identify specific behaviors that build and break trust, then describe steps for rebuilding trust and sustaining it over time--even during periods of change.

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